The protected route
Every renter travels the same protected road.
Verified host, payment held in custody, and a promise to make it right — from the keys in your hand to the keys handed back. Here is the whole road, one mile at a time.
Questions first? Talk to a human.
Instrument panel / 05 protections
Drive the route. Watch each protection engage.
Drag the rig or tap a waypoint.Drag the rig, tap a waypoint, or use your arrow keys. As you move down the road, the protections fill in behind you — and each stop opens the exact promise, in plain English, with the source.
- Book
You book on an honest, all-in price
The nightly rate you see is the number you plan around — no drip pricing, no mystery fees. At checkout it's that rate plus one clearly labeled service fee and applicable tax. What you're quoted is what you pay.
QUOTE = NIGHTLY + 10% SERVICE FEE + TAX · NO SURPRISES
See how pricing works - Verified host
Every host is a verified person
Government ID matched to a live selfie by a trusted third party before a rig ever goes live. You're booking from a real, verified owner — and we keep only the pass result, never your host's raw ID.
How verification works - Custody
Your payment is held in custody
Your card never touches our servers; every payment runs through Stripe, encrypted end to end. Your money is held and accounted for to the cent, then released to your host on the terms you agreed.
STRIPE · TLS-ENCRYPTED · HELD IN CUSTODY · RELEASED ON AGREED TERMS
How payments work - Pickup
You're covered at the keys
If your host no-shows at pickup, or the rig isn't what the listing promised, you're eligible for a full refund under our Terms — and we'll help you find a comparable rig where one's available.
See the full guarantee - Make it right
If it goes wrong, we make it right
On the rare day a trip doesn't go to plan, a real person reviews what happened and resolves it fairly — making the traveler whole when a host falls short, and protecting the host when a rig is genuinely damaged.
How resolutions work
That's the whole road — five protections, engaged in order, before a single mile is driven.
You're covered — find your rigSix promises that stand the whole trip
The road doesn't stop at mile five. These promises don't sit at a single milestone — they hold from the first search to long after the keys are back, and you can hold us to every one.
Mile 06
Real human support
When something comes up you reach a real person — not a chatbot loop or a no-reply inbox. Every answer has a name, and a real person usually replies within a day.
Get in touchMile 07
Reviews you can believe
Every review comes from someone who completed a trip — no paid or planted reviews, no padded star counts. If a rig hasn't been reviewed yet, we say so plainly.
Our editorial standardsMile 08
Plans change — we get it
A clear, fair cancellation window up front (48-hour free cancellation), so you know exactly where you stand before you book. When a refund is due, it's processed promptly through Stripe.
Cancellation policyMile 09
Bring your own coverage, honestly
PickRV does not sell insurance. Renters arrange their own coverage and hosts may carry their own commercial policy. Confirm your personal auto or RV policy covers rentals before pickup — PickRV is not the insurer.
Coverage disclosureMile 10
Everyone is welcome
PickRV is for every traveler. Discrimination of any kind — by race, religion, gender, identity, orientation, disability, age, or background — has no place here, and any host who turns someone away on those grounds is removed.
Mile 11
Your data, your call
We collect only what a booking needs, and you can view, correct, or delete your information any time — no account required. We never sell your personal information for advertising.
Your data rights
Our honesty pledge
A marketplace is only as good as its word. Here's what we'll never do — because you deserve to know exactly who you're dealing with.
- We'll never post a fake review or a planted testimonial.
- We'll never invent bookings, activity, or social-proof numbers.
- We'll never inflate a rating or pad a count to look bigger.
- We'll never spring a surprise fee on you at the last step.
- We'll never sell or share your personal information for advertising.
- When a rig has no reviews yet, we'll tell you — instead of pretending.
Ready when you are
Browse verified rigs, see the all-in price up front, and book in minutes — with real people ready to help every mile of the way.